Frequently Asked Questions
Everything you need to know about your luxury shopping experience at WARDOW.
What shipping methods do you offer and how long does delivery take?
We ship worldwide primarily via DHL and FedEx. Standard delivery within Europe takes 2-4 business days, while international shipping typically takes 5-10 business days depending on your location.
Are all products on WARDOW authentic?
Yes, we guarantee that all items sold on WARDOW are 100% original and brand new. we source our collections directly from manufacturers and authorized distributors.
What is your return policy?
You can return any unused items within 30 days of receipt. Please ensure all original tags and packaging are intact to receive a full refund.
Which payment methods do you accept?
We accept a wide range of secure payment options including credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking link. You can also view your order status in your customer account dashboard.
Do you offer a price match guarantee?
We strive to offer the best prices. If you find the same product at a lower price on another authorized retailer's website, please contact our support team to see if we can match it.